PWM 920 [SI DV DD]

Professional washing machine, steam heating (indirect) with detergent drawer, M Touch Pro Plus – freely programmable.

Drum volume 6.36 (180) ft³ (l), load size 45 (20) lb (kg)
Top cleaning & consumption values – innovative Miele technology
Note
Patented honeycomb drum 2.0 and ideal suds container geometry ensure efficient washing with minimal consumption values.^*Patent: EP 2 700 744 B1
Ideal operation thanks to touch colour display – M Touch Pro Plus
Note
Access all wash programs and advanced professional machine functions easily and intuitively via the clear text touch display.
Simple and safe operation thanks to automatic door lock
Note
The door can be opened and closed via OneFingerTouch thanks to the automatic door lock.
Connected for the future using LAN and Wi-Fi
All the information you need
Prepared for connection to high-performance software solutions.^*Note: the availability of the software solution is country-specific

Front wall texture

Get a quote

Product benefits

Low consumption values

Economical and efficient

Economical and efficient: Laundry machines from Miele Professional boast exceptionally low consumption values.

ECO programs

Save up to 42% on energy^*Based on the example of the PWM 916 with cold water connection, Eco Colors or Eco Colors Intensive compared with standard Colors program, with cold water connection. This information is based on laboratory values and can differ in practice.

Particularly efficient reprocessing of normally or lightly soiled laundry in the ECO program.

Exclusive to Miele

Innovative suds container

Low water and energy consumption

Efficient use of resources thanks to new shape of suds container.

Exclusive to Miele

Patented honeycomb drum 2.0

Gentle fabric care and intense cleaning performance

Optimum laundry care and cleaning thanks to patented honeycomb drum with scoop ribs for effective wetting.

Proven hygiene

Effective against viruses – scientifically proven

Our washing machines in the Benchmark series remove more than 99.9% of all viruses (including coronaviruses).

Short program cycles

Quick and efficient

Premium commercial technology allows you to benefit from the shortest program cycles.

3-dimensional imbalance monitoring

Spinning at a professional level

Reliable moisture removal from wash items thanks to professional 3D sensor technology.

EcoSpeed – patented wash rhythm^*European patent: EP 1354997 B1

Rebalanced washing technique and water consumption

Intensive cleaning with reduced water consumption due to optimized changes in speed.

Preparation of cleaning cloths

Ready for immediate use

Cleaning cloths are reprocessed and prepared in the machine in one step.

Exclusive to Miele

Patented pre-spin^*European patent: EP 2 003 236 B1

Clean from the start

Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.

Efficient spring-in-spring system^*German patent: DE 102010037103 B3

Extremely smooth running

Extremely smooth running, even at high spin speeds, thanks to efficient suspension system.

Exclusive to Miele

Automatic door lock

High user convenience when closing and opening

OneFingerTouch facilitates simple door closure.

Freely programmable washing machine controls

Complete versatility

With freely programmable controls, all wash parameters can be adjusted.

M Touch Pro Plus controls

The benchmark for professional machine operation

Conveniently select and adjust all wash programs via the touch display.

Large door opening

Quick loading and unloading

Simple loading and unloading thanks to large door opening with diameter of 415 mm.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Connection of payment system

Self-service operation

Optimum use in self-service areas is possible thanks to connection for payment systems.

Connector Box

Flexible connection to external systems

The Connector Box facilitates connections to external systems, e.g., payment, dispensing, and peak-load systems.

LAN interface

Secure data exchange

The LAN interface enables secure communication in the local network via a LAN cable.

WLAN interface

Wireless data exchange

The WLAN interface enables wireless communication in the local network.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Low consumption values

Economical and efficient

Economical and efficient: Laundry machines from Miele Professional boast exceptionally low consumption values.

ECO programs

Particularly efficient reprocessing of normally or lightly soiled laundry in the ECO program.

Exclusive to Miele

Innovative suds container

Low water and energy consumption

Efficient use of resources thanks to new shape of suds container.

Large capacity

More space

Miele Professional washing machines have a large capacity drum and can therefore accommodate large loads.

Steam heating method

Full steam ahead

If steam is available, this can be used directly for heating the Miele commercial laundry machines.

Automatic load control Plus

Highest precision

High savings potential in terms of resources and cycle times as parameters are adjusted to the load size.

Peak load cut-out

Avoiding electricity voltage peaks

Comprehensive energy management by integrating the appliances into an energy management system.

Efficient hot water connection

Quick and economical

Connection to a hot water supply enables excellent savings in time and energy with minimal effort.

Resource-efficient water recycling (not available in Canada)

Economical

The water from the last cycle is recycled for the next pre-wash program.

Time-saving laundry care

Highly efficient, highly reliable

Benefit from short drying times thanks to optimum spin performance.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Exclusive to Miele

Patented honeycomb drum 2.0

Gentle fabric care and intense cleaning performance

Optimum laundry care and cleaning thanks to patented honeycomb drum with scoop ribs for effective wetting.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Proven hygiene

Effective against viruses – scientifically proven

Our washing machines in the Benchmark series remove more than 99.9% of all viruses (including coronaviruses).

Disinfection rinsing

Maximum hygiene

A final rinse with a special high temperature/holding time provides additional reassurance in terms of hygiene.

Proven hygiene

Excellent hygiene quality – independently verified

The combination of disinfection programs and high safety standards has been verified by an independent jury.

High temperature consistency

We keep our promises

For reliable cleaning results and maximum hygiene, the temperature of the washing water is monitored constantly.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Short program cycles

Quick and efficient

Premium commercial technology allows you to benefit from the shortest program cycles.

3-dimensional imbalance monitoring

Spinning at a professional level

Reliable moisture removal from wash items thanks to professional 3D sensor technology.

EcoSpeed – patented wash rhythm^*European patent: EP 1354997 B1

Rebalanced washing technique and water consumption

Intensive cleaning with reduced water consumption due to optimized changes in speed.

Preparation of cleaning cloths

Ready for immediate use

Cleaning cloths are reprocessed and prepared in the machine in one step.

Exclusive to Miele

Patented pre-spin^*European patent: EP 2 003 236 B1

Clean from the start

Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.

Excellent spin performance

Intensive dewatering for high energy efficiency

Very low residual moisture on account of high g-factor.

Precisely controlled water consumption

Every drop counts

The flow meter monitors the volume of water intake precisely for maximum efficiency.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Efficient spring-in-spring system^*German patent: DE 102010037103 B3

Extremely smooth running

Extremely smooth running, even at high spin speeds, thanks to efficient suspension system.

Sophisticated induction motor

Powerful and quiet

Sophisticated asynchronous frequency-controlled motor enables maximum performance and durability.

Reliable water drainage

No sharp corners or edges

The professional drain valve ensures trouble-free drainage even with coarse soiling.

Excellent durability

Ultimate quality

Professional technology ensures excellent reliability and durability for daily work routine.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Exclusive to Miele

Automatic door lock

High user convenience when closing and opening

OneFingerTouch facilitates simple door closure.

Freely programmable washing machine controls

Complete versatility

With freely programmable controls, all wash parameters can be adjusted.

M Touch Pro Plus controls

The benchmark for professional machine operation

Conveniently select and adjust all wash programs via the touch display.

Large door opening

Quick loading and unloading

Simple loading and unloading thanks to large door opening with diameter of 415 mm.

User instructions in a variety of languages

Simple and easy to understand

Avoids operating errors: All instructions and processes can be displayed in a variety of languages.

Program selection via colour frame

Intuitive and simple operation

Reliable operation: colour-coding assists with selecting the right program.

Countdown indicator

An eye on the time

After the program has started, the display shows the cycle time remaining.

Delay start freely selectable

Laundry care according to schedule

The program start time can be pre-set in advance for efficient planning.

Add laundry

Open the door and add laundry

Did you forget an item of laundry? Don’t worry – simply open the door and add the laundry.^*It is possible to add laundry within the first few minutes of starting a program.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Show all benefits

Product details

PWM 920 [SI DV DD]
EAN 4002516583028 / Article number 51920032NAM / Material number 12084520

Construction type and design

Construction type	Front loader
Product line	Performance Plus
Front	Stainless steel
Control panel colour	Stainless steel
Load ratio	1:9
Load in lbs. (kg)	45 (20)
Drum volume in l	6.36 (180) ft³ (l)
Door opening [Ø] in in. (mm) Large drum opening Large drum opening for fast, ergonomic loading and unloading ensures smooth operation.	16 3/8 (415)
Door-opening angle in degrees	180
Door hinging	right
Automatic door lock	Automatic door lock OneFingerTouch facilitates simple door closure.
Innovative suds container	Innovative suds container Efficient use of resources thanks to new shape of suds container.
Maintenance-free motor with frequency converter	Sophisticated induction motor Sophisticated asynchronous frequency-controlled motor enables maximum performance and durability.
Patented stainless steel honeycomb drum 2.0	Patented honeycomb drum 2.0 Optimum laundry care and cleaning thanks to patented honeycomb drum with scoop ribs for effective wetting.

Application

Suitable for hotels and restaurants	Washing machines for hotels and restaurants These washing machines meet the requirements of hotels and restaurants. Depending on the control type, the washing machines offer special programs for optimum cleaning and care of kitchen, bed, and table linens as well as drapes.
Suitable for retirement and care homes	Washing machines for care homes These washing machines meet the requirements of retirement and nursing homes. Depending on the control type, the washing machines offer specially designed disinfection programs as the basis for optimum hygiene for contaminated or potentially infected laundry, in compliance with Robert Koch Institute guidelines.
Suitable for facility management	Washer-extractors for facility management These washing machines meet the requirements of facilities management. These machines are set up as standard to process mop heads and cleaning cloths with cleaning or disinfecting solution. They are also equipped with domestic-style washing machine programs for the perfect cleaning of work uniforms.
Suitable for dry cleaners	Washer-extractors for dry cleaners These washing machines meet the requirements of dry cleaners. Depending on the control type, the washing machines offer special programs for reprocessing bedding, as well as the WetCare system for washing particularly sensitive items (shirts, suits, etc.).
Suitable for commercial laundromats	Washing machines for commercial laundries These washing machines are meet the requirements of commercial laundries. Depending on the control type, the washing machines are equipped with a variety of programs for all types of fabrics that a laundry operation may come across.
Suitable for small businesses	Washer-extractors for small businesses These washing machines meet the requirements of small businesses. Depending on the control type, the washing machines feature special programs for cleaning and caring for a wide range of textiles as well as removing stubborn soiling such as flour, grease, or oil.
Suitable for fire departments and rescue services	For fire departments and rescue services These washing machines are suitable for use by fire departments and rescue services with their special programs for the optimum cleaning of respiratory masks, protective work clothing and chemical protective suits. If required, programs for thermal and chemo-thermal disinfection are also available.
Suitable for stud farms and stables	Washer-extractors for stud farms & riding stables These washing machines are suitable for use in stud farms and riding stables, in particular thanks to their special programs for the perfect reprocessing of horse blankets, saddle blankets, and wool blankets.
Suitable for universities, schools, and kindergartens	Washers for universities, schools & kindergar. These washing machines are suitable for use in universities, schools, and kindergartens, and offer a number of quick, domestic-style programs for a wide range of requirements. Depending on the control type, the washing machines offer special programs as the basis for hygienic laundry care.
Suitable for hospitals	Washer-extractors for hospitals These washing machines meet the requirements of hospitals. Depending on the control type, the washing machines are equipped with programs for thermal and chemo-thermal disinfection according to the list produced by the Robert Koch Institute in Berlin – providing a basis for safe and reliable hygiene.
Suitable for camp sites	Washer-extractors for camp sites These washing machines meet the requirements of camp sites. Among other things, they are suitable for use with payment systems, are easy to operate and are equipped with numerous domestic-style programs.
Suitable for sports clubs	Washer-extractors for sports clubs These washing machines meet the requirements of sports clubs. Depending on the control type, the washing machines offer special programs for cleaning shoes and protectors.
Suitable for beauty salons, spas, and fitness centres	Washers for beauty salons, spas & fitness centres These washing machines are suitable for use in beauty salons, spas, and fitness studios; for example, in swimming pools and saunas. Depending on the control type, the washing machines offer special programs for reprocessing towels.
Suitable for the petrochemical industry	Washing machines for the petrochemical industry These washing machines are particularly well suited to the requirements of the petrochemical industry thanks to features like special programs for heavily soiled laundry.
Suitable for amusement parks and holiday resorts	Washing machines for amusement parks & resorts These washing machines are particularly well suited to the needs of amusement parks and holiday resorts, for instance, thanks to their robust commercial technology with short program times, simple operation and option for connecting payment systems.
Suitable for public / community facilities	Washing machines for public/community facilities These washing machines meet the requirements of public / community facilities particularly well. They combine professional technology and programs for domestic use with short cycle times. They are also really easy to use and can be connected to payment systems if necessary.

Performance data

Tested virucidal efficacy	Proven hygiene Our washing machines in the Benchmark series remove more than 99.9% of all viruses (including coronaviruses).
Proven hygiene	Proven hygiene The combination of disinfection programs and high safety standards has been verified by an independent jury.
Specific water consumption for cold water connection in l/kg Note In the Cottons 60°C program with connection to cold water.	6.2
Specific energy consumption for cold water connection in kWh/kg Note In the Cottons 60°C program with connection to cold water.	0.14
Specific water consumption for hot water connection in l/kg Note In the Cottons 60°C program with connection to hot and cold water, hot rinse.	5.9
Specific energy consumption for hot water connection in kWh/kg Note In the Cottons 60°C program with connection to hot and cold water, hot rinse.	0.06
Water consumption with cold water connection in l Note In the Cottons 60°C program with connection to cold water.	124
Energy consumption with cold water connection in kWh Note In the Cottons 60°C program with connection to cold water.	2.91
Program duration with cold water connection in minutes Note In the Cottons 60°C program with connection to cold water.	52
Water consumption with hot water connection in l Note In the Cottons 60°C program with connection to hot and cold water, hot rinse.	118
Water consumption for hot water connection in Mops standard 60°C program in l	222.6
Energy consumption with hot water connection in kWh Note In the Cottons 60°C program with connection to hot and cold water, hot rinse.	1.2
Energy consumption for hot water connection in Mops standard 60°C program in kWh	1.66
Program duration with hot water connection in minutes Note In the Cottons 60°C program with connection to hot and cold water, hot rinse.	44
Water consumption in Economy program with cold water connection in l Note In the Colours ECO 50 °C program with connection to cold water.	116
Energy consumption in Economy program with cold water connection in kWh Note In the Colours ECO 50 °C program with connection to cold water.	1.9
Program duration with cold water connection in Economy program in minutes Note In the Colours ECO 50 °C program with connection to hot water.	34
Water consumption in Economy program with hot water connection in l Note In the Colours ECO 50 °C program with connection to hot water.	114
Energy consumption in Economy program with hot water connection in kWh Note In the Colours ECO 50 °C program with connection to hot water.	0.6
Program duration with hot water connection in Economy program in minutes	33
Program cycle time in minutes for Mops standard 60°C program with cold water connection	53
Program cycle time in minutes for Mops standard 60°C program with hot water connection	50
Residual moisture with cold rinse in %	48
Residual moisture with hot rinse in %	44
Residual moisture when reprocessing wiping cloths in %	25
Spin speed in rpm	1075
g-factor	462
Tested operating hours Note Our machines undergo intensive testing under laboratory conditions. The actual operating hours may vary depending on actual usage behaviour, maintenance, and care of the machine.	30000

Controls

Control type	M Touch Pro Plus
Programmability	Freely programmable
Max. delay start in h	Can be selected freely Delay start freely selectable The program start time can be pre-set in advance for efficient planning.
Time left display	Countdown indicator After the program has started, the display shows the cycle time remaining.
Program sequence indicator
Choice of display language	User instructions in a variety of languages Avoids operating errors: All instructions and processes can be displayed in a variety of languages.
Option to enter weight prior to start of program

Dispensing

Detergent drawer	3 compartments
Maximum number of connections for liquid dispenser pumps [number]	12 Note Maximum number of mechanical connections for dispenser pumps. In the case of the Profitronic M and Profitronic D controllers, multi-function modules are required for electronically controlling the pumps. With the M Touch Pro and M Touch Pro Plus controllers, connector boxes must be used to establish the connection.
Empty sensing	Empty sensing A message in the washing machine display will indicate promptly if one of the containers is empty.

Standard electrical connection

Heating type	Indirect steam Dual heating Dual heating facilitates flexible switching between the heating types steam (direct) and electric according to need and availability.
Electrical connection	208/240 V 60 HZ 3 PH
Steam heater rating in kW	37
Total rated load in kW	3
Fuse rating in A	15

Water connection/drainage

Cold water [number]	3 x 1/2" hose w/ 3/4" union
Hot water [number]	1x 1/2" hose w/ 3/4" th. union
Hard water (optional) [number]	2 x 1/2" w/ 3/4" union
Drain valve	DN 70 Reliable water drainage The professional drain valve ensures trouble-free drainage even with coarse soiling.

Steam connection

Steam connection	2 x ½"

Dimensions and weight

External dimensions, net height in in. (mm)	57 1/8 (1450)
External dimensions, net width in in. (mm)	36 7/16 (924)
External dimensions, net depth in in. (mm)	41 1/2 (1054)
External dimensions, gross height in in. (mm) Note Including packaging	62 7/16 (1585)
External dimensions, gross width in in. (mm) Note Including packaging	47 11/16 (1210)
External dimensions, gross depth in in. (mm) Note Including packaging	44 1/2 (1130)
Net weight in lbs. (kg)	960 (435)
Gross weight in lbs. (kg) Note Including packaging	1012 (459)
Maximum floor load in N	6207

Emission values

Emission sound pressure level in the workplace Emission sound pressure level in the workplace The emission sound pressure level is a value given to the noise created by the machine. Miele Professional commercial laundry appliances have very low noise levels.	67 dB(A) re 20 µPa
Heat dissipation into the room in MJ/h Heat output into the room During operation, laundry machines release heat into the surrounding area. The released amount of heat/time depends on the set temperatures and the intensity of use. The stated maximum value can be used to control the temperature of the area or to calculate an increase in room temperature.	6.48

Features

Patented pre-spin	Patented pre-spin^* Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.European patent: EP 2 003 236 B1
Cloths treatment	Preparation of cleaning cloths Cleaning cloths are reprocessed and prepared in the machine in one step.
3-dimensional imbalance monitoring	3-dimensional imbalance monitoring Reliable moisture removal from wash items thanks to professional 3D sensor technology.
Disinfection rinse	Disinfection rinsing A final rinse with a special high temperature/holding time provides additional reassurance in terms of hygiene.
Efficient scoop ribs	Patented honeycomb drum 2.0 Optimum laundry care and cleaning thanks to patented honeycomb drum with scoop ribs for effective wetting.
EcoSpeed	EcoSpeed – patented wash rhythm^* Intensive cleaning with reduced water consumption due to optimized changes in speed.European patent: EP 1354997 B1
Spring-in-spring system	Efficient spring-in-spring system^* Extremely smooth running, even at high spin speeds, thanks to efficient suspension system.German patent: DE 102010037103 B3
Temperature monitoring	High temperature consistency For reliable cleaning results and maximum hygiene, the temperature of the washing water is monitored constantly.
Automatic load recognition+	Automatic load control Plus High savings potential in terms of resources and cycle times as parameters are adjusted to the load size.
Volumetric flow meter (optional)	Precisely controlled water consumption The flow meter monitors the volume of water intake precisely for maximum efficiency.
Adding laundry	Add laundry Did you forget an item of laundry? Don’t worry – simply open the door and add the laundry.^*It is possible to add laundry within the first few minutes of starting a program.
Program selection via colour frame
Efficient ramp-up spin cycle	Time-saving laundry care Benefit from short drying times thanks to optimum spin performance.
Emergency shut-off	Note The EMERGENCY STOP switch can be pressed to avert actual or impending danger by shutting down the machine safely.
Machine-independent accessories	A wide range of accessories Consistently perfect work processes and efficiency - with a large selection of practical accessories.

Efficiency and sustainability

Recycling rate in %	92

Connection options

Payment system (optional)	Connection of payment system Optimum use in self-service areas is possible thanks to connection for payment systems.
Optical interface for service access	Note Authorized service personnel can use the optical interface can easily and quickly read out data from the machine for service purposes.
Peak-load negotiation / energy management (optional)	Peak load cut-out Comprehensive energy management by integrating the appliances into an energy management system.
Water recovery (optional)	Resource-efficient water recycling (not available in Canada) The water from the last cycle is recycled for the next pre-wash program.
LAN
Wi-Fi	WLAN interface The WLAN interface enables wireless communication in the local network.
Connector Box	Connector Box The Connector Box facilitates connections to external systems, e.g., payment, dispensing, and peak-load systems.

Capacities

Breathing masks [number]	15
Helmets [number]	5
Protective suits [number]	3
Protective coats [number]	5
Chemical protection suits [number]	2
Synthetic duvets [number]	2
Synthetic pillows [number]	4
Down comforters [number]	2
Down pillows [number]	4
Cleaning cloths, 22 g [number]	456
Cotton mops, 40 cm / 190 g [number]	106
Cotton mops, 50 cm / 220 g [number]	91
Microfibre mops, 40 cm / 120 g [number]	167
Microfibre mops, 50 cm / 170 g [number]	117
Mops, office, 100 g [number]	200
Mops, stairway, 150 g [number]	130
Horse summer blankets [number]	3

Standards / certs / symbols

Splash protection IPX4
c ETL US
Complies with Machinery Directive 2006/42/EC

Additional accessories and consumables

Find additional accessories and consumables to go with this product

Additional accessories for laundry technology

Find here the accessories that can be bought additionally for this product.

Go to accessories

Service & Support

Contact

Get in touch with us. We are always there for you and will be happy to answer your questions and requests.

Call our experts.

If you have any questions or need further information please contact us on 888-325-3957*

*Free of charge.

Get in touch with us.

Request individual consultation appointment

Request your personal consultation appointment for an individual planning.

Request consultation

Request spare parts

Do you need spare parts for your products? Please feel free to contact us!

Request spare parts

Service & Support

Individual requests for service and maintenance contracts

Service and maintenance contracts

Inspection, maintenance and service contribute to preserving the value of your equipment and thus to safeguarding your investment. We offer the right solution for every need and are happy to answer further questions about service and maintenance contracts.

Get in touch