Support for yourApp

Current status values not displayed in app

The current status values for the Miele appliance are not displayed by the Miele app. Your Miele appliance is linked to a Wi-Fi network (home network) but the Miele app does not display any current status values or output the message Appliance not linked.

Your appliance is connected but the Wi-Fi signal is not strong enough.

You can check the signal strength on the Miele appliance.
If the signal is insufficient we recommend installing a Wi-Fi repeater.

Signal strength can be viewed on the Miele appliance under Settings > Miele@home > Module settings > Module info > Signal strength.

Wi-Fi signal strength Gen 6000:

  • 0–15 = Reliable operation not guaranteed

  • 16–30 = Operation possible

  • 31–100 = Reliable operation possible

Wi-Fi signal strength Gen 7000:

  • • = Reliable operation not possible

  • •) = Reliable operation not guaranteed

  • •)) = Operation possible

  • •))) = Reliable operation possible

Wi-Fi signal strengths provide only a basic guideline value for assessing operational reliability. These details do not provide absolute certainty. Other factors include, e.g.:

  • people or objects in the room

  • open or closed doors

  • moved objects

  • varying radio signal sources or interference

  • interference from microwave ovens

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