Support for yourApp

Push notification incorrect

When you start a program with the SoftSteam extra, the following push notification is displayed on your mobile device: A message has been received, please check your appliance. No message is displayed on the washer-dryer itself. No additional information is available in the app.

The push notification is caused by a technical limitation.

The push notification has no effect on the program sequence. The washer-dryer runs the SoftSteam program correctly.

  • You can continue to use the SoftSteam program without any problems.

  • Ignore the incorrect push notification on your mobile device.

SoftSteam

In order to reduce creasing, the laundry undergoes a smoothing process at the end of the program. For optimum results, reduce the maximum load size by 50%. Small load sizes achieve a better result.

The garments must be suitable for drying in a tumble dryer  and suitable for ironing .

The spin speed is reduced for some programs.

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