Support for yourCoffee

Bean container empty

Bean container empty appears on the coffee machine display even though there are still beans in the bean container.

There is a gap in the beans.

The fill level sensors in the bean container are very close together. Beans that are too large lead to gaps and the fill level sensors are then not sufficiently covered. The gap causes the fill level sensors’ transmitters and receivers to come into contact with one another.

Running grinder.

Risk of injury due to sharp edges.

If you place a spoon or similar, or even fingers, in the bean containers during grinding, you could be injured. Do not reach into the bean system during grinding.

Do not place any objects in the bean containers during grinding.

Move the beans. To do so, proceed as follows:

  • Disconnect the appliance from the power supply.

  • Place a narrow spoon or similar in the bean containers to stir the coffee beans.

Try using a different bean container.

If the problem occurs frequently, use a different type of beans.

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