Support for yourCoffee

Brew unit cannot be inserted

The brew unit cannot be inserted in the coffee machine.

The brew unit drive was not in the home position when the brew unit was removed.

CM5, CM6, CM7:

Prerequisites:

  • The coffee machine is switched on.

  • The side door on the coffee machine is closed.

  • The drip tray and grounds container have been inserted into the coffee machine.

Switch the coffee machine off.

Switch the coffee machine on again.

The brew unit drive is initialized automatically.

Slide the brew unit into the coffee machine.

CM 6x60, CVA 7xxx:

This is a technical fault that you cannot remedy yourself.

Please contact Miele Customer Service.

Please book a repair appointment online.

The brew unit is not in its home position.

CVA 6xx

To move the brew unit back into its home position, proceed as follows:

  • Restoring | Brew unit home position | Coffee machine
  • Press down on the snap lock with your finger .

  • Push the funnel down .

  • Slide the connector all the way to the left .

Pressing | Brew unit press | Coffee machine

To restore the home position, press PRESS on the other side of the brew unit once.

The brew unit is restored to the home position.

Correct | Brew unit home position | Coffee machine

The funnel on the brew unit is raised slightly and the connector is in a vertical position.

The brew unit can be inserted into the coffee machine.

If the fault persists, please contact us or book a repair appointment online.

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