Support for yourCoffee

Descaling process canceled

The descaling process cancels 1 minute before the end of the cycle.

The coffee machine door was opened during the descaling procedure without being prompted.
Or the brew unit or containers were removed.

Start descaling procedure again and follow instructions on the display.

Refer to the operating instructions for the descaling procedure.

If the fault persists, please contact us or book a repair appointment online.

The water container was not filled up to the descaling symbol; it was either filled above or below this.

Fill the water container with water precisely to the descaling symbol.

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