Support for yourCoffee

Heating-up phase/pumps water into drip tray

The coffee machine gets stuck in the heating-up phase and pumps water into the drip tray.

No water or very little water is being drawn in.

Remove the water container.

Fill the water container 3/4 full with fresh drinking water.

Insert the water container into the coffee machine and remove it again repeatedly (10–20 times).

For appliances from serial number 152922013 onward:

  • Check the filter at the water intake valve. The water intake valve filter is located in the recess for the water container.

  • If the filter is dirty, clean it. To avoid the risk of unpleasant flavors, clean the filter with water only; do not use cleaning agents.

  • Then descale the coffee machine.

If the fault persists, please contact us or book a repair appointment online.

Miele recommends descaling coffee machines gently and thoroughly using the Miele descaling tablets that are designed for your appliance; see figure. Top care for many years of reliable service.

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