Support for yourCoffee

Water comes out instead of coffee

When making coffee, only water comes out of the coffee spout instead of coffee.

The lid for the ground coffee chute has been opened and closed again without ground coffee being added. The user has then chosen to make a coffee using ground coffee on the display.

Pour ground coffee into the relevant compartment to make this type of coffee.

The coffee beans have jammed.

Proceed as follows:

  • Switch off the coffee machine at the power switch.

  • Pull out the bean container.

  • Do not suck up any water.

  • Remove all coffee beans from the bean container. Use a vacuum cleaner if necessary.

  • Fill the container with new coffee beans. Then put the bean container back in the coffee machine.

A coffee capsule has not been provided (not on appliances with a grinder).

Check the capsule magazine and insert a coffee capsule.

For thorough and gentle cleaning of your coffee machine, we recommend Miele products which also care for your appliance at the same time.

The coffee grinder channel is blocked.

In order to remove coffee residues properly from the coffee grinder channel, vacuum out the ground coffee chute once a year with a vacuum cleaner attachment (supplied where applicable).

Clean the ground coffee chute as follows:

  • Open the appliance door and remove the ground coffee drawer.

  • Insert the vacuum cleaner attachment. Use the suction wand of your vacuum cleaner to vacuum out the ground coffee chute.

  • Remove the attachment and reinstall the ground coffee drawer.

  • Close the appliance door.

If the fault persists, please contact us or book a repair appointment online.

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