Support for yourCoffee

Water comes out instead of coffee

When making coffee, only water comes out of the coffee spout instead of coffee.

The lid for the ground coffee chute has been opened and closed again without ground coffee being added. The user has then chosen to make a coffee using ground coffee on the display.

Pour ground coffee into the relevant compartment to make this type of coffee.

The coffee beans have jammed.

Proceed as follows:

  • Unplug the coffee machine or switch it off at the power switch.

  • Remove all coffee beans from the bean container.

  • When using a vacuum cleaner: The vacuum cleaner must only be used to vacuum up dry debris.

    Do not vacuum up liquids or any damp dirt.

  • If necessary, use a vacuum cleaner to remove any coffee residues from the bean container.

  • Fill the container with new coffee beans.

A coffee capsule has not been provided (not on appliances with a grinder).

Check the capsule carousel and insert a coffee capsule.

The coffee grinder channel is blocked.

In order to remove coffee residues properly from the coffee grinder channel, vacuum out the ground coffee chute once a year with a vacuum cleaner attachment (supplied where applicable).

Clean the ground coffee chute as follows:

  • Open the appliance door and remove the ground coffee drawer.

  • Insert the vacuum cleaner attachment. Use the suction wand of your vacuum cleaner to vacuum out the ground coffee chute.

  • Remove the attachment and reinstall the ground coffee drawer.

  • Close the appliance door.

For thorough and gentle cleaning of your coffee machine, we recommend Miele products which also care for your appliance at the same time.

If the fault persists, please contact us or book a repair appointment online.

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