Support for yourCooktop

Cooking zone switches on/off automatically

The heating element of a cooking zone on the glass-ceramic cooktop switches on and off when the highest power level is selected. Overheating protection has been triggered. Every cooking zone is equipped with overheating protection. The overheating protection switches off the cooking zone heating element automatically before the ceramic surface overheats. As soon as the ceramic surface temperature has cooled sufficiently, the heater element is switched on again automatically.

No cookware has been placed on the cooking zone.

Please place a suitable type of cookware on the cooking zone if you want to be able to use it.

There is nothing inside the cookware.

Please fill the cookware with something to cook.

The base of the cookware is not sitting evenly on the cooking zone.

In this case, the heat is not guaranteed to be transferred from the cooking zone to the dishware in the optimum manner. Please check the base of your cookware for dents and bumps (e.g., with a ruler). Alternatively, turn the cooking zone power down by 1 or 2 levels.

Due to the specific properties of the material used, the cookware is not conducting the heat very well.

Turn the cooking zone power down by 1 or 2 levels.

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