Support for your

Cooktop

Cooktop

Sensor controls oversensitive or unresponsive

The sensor controls are over-sensitive or are unresponsive.

The sensitivity level of the sensor controls has changed.

Make sure that there is no direct light (from the sun or from an artificial source) falling onto the cooktop. The area surrounding the cooktop must not be too dark.

Take any cookware off the cooktop and wipe away any food deposits.
Check that there is nothing covering any part of the sensor controls or cooktop.

Disconnect the power supply to the cooktop for approx. 1 minute.

If the problem persists after the power supply has been restored, please contact Miele Service.

On many Miele cooktops, you can customize how quickly the sensor controls respond.

For details of how to program your cooktop in accordance with your individual requirements, see the table in the “Programming” or “Additional functions” section of the operating instructions for your cooktop.

You will find the setting options for the sensor control response speed in the “Sensor control reaction speed” entry.

If the fault persists, please contact Miele Service or book a repair appointment online.

Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us