Support for yourCordless Stick Vacuum Cleaner

Duoflex does not start up

The Duoflex does not start when it is switched on.

The rechargeable battery is not sufficiently charged.

Charge the battery without wall mounting:

You can charge the battery directly.

Plug the charging plug of the supplied charging cable into the charging socket on the bottom at the rear of the PowerUnit.

Plug the charger into a power socket.

The charging process will start.

Charge the battery with wall mounting:

Standard wall bracket:

Place the vacuum cleaner into the wall bracket from above.

Plug the charger into the power socket.

The charging process will start.

SpeedLock wall bracket:

Place the vacuum cleaner into the wall bracket, making sure it fits properly.

Plug the charger into the power socket.

The charging process will start.

An original Miele battery has not been inserted.

Insert the original Miele lithium-ion rechargeable battery.

The charging plug is still plugged in.

If you are charging the battery without wall mounting, pull the charging plug out of the charging socket on the rear of the PowerUnit.

Remove the vacuum cleaner from the wall bracket if you are charging the battery in the wall bracket.

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