Support for yourSystem Integration

Microwave function can impair third-party devices

Miele appliances with microwave function may impair third-party devices that operate on the 2.4 GHz Wi-Fi network.

The microwave function and 2.4 GHz Wi-Fi networks historically use the same wireless frequency band for technical reasons. A microwave function may impair or interfere with the Wi-Fi network while the function is active.

Check whether affected third-party devices are able to divert to the 5 GHz Wi-Fi network, assuming that their technology supports this wireless frequency.

Divert to a 2.4 GHz edge channel using the following wireless channels:

  • wireless channel 1 or 2

  • wireless channel 12 or 13 (only available in Europe)

Divert to a cable connection (LAN/Ethernet) between the router and the affected third-party device, provided that the existing technology enables this.

If the Miele@home functions are affected/impaired, position a repeater near the Miele appliance in order to amplify the signal and/or use an edge channel.

Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us