Support for yourWasher

<25% with full drum

<25% load appears in the display on the washing machine/washer-dryer with a full drum. The load is shown as a %. The minimum figure is <25%.

There was laundry inside the drum when the washing machine was switched off. This shifted the zero point of the sensor.

Reset the zero point, see the operating instructions.

How to avoid resetting the zero point in future:

  • Switch on the washing machine before filling the drum.

  • Switch on the washing machine before emptying the drum.

  • Completely empty the drum at the end of the program.

  • Do not pour water into the detergent drawer.

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