Since 1899, Miele has been dedicated to creating extraordinary products that live up to our mantra, “Immer Besser” - a German phrase meaning “Forever Better”. With ForeverCare, we’ve applied this same philosophy to our customer care practices. But ForeverCare is more than just a concept – it’s a guarantee. A guarantee that our commitment to you will extend far beyond the point of purchase. Rather, we’ll provide unparalleled service throughout the very long life of your machine. From payment, to delivery, to installation, to service we’ll make sure your needs are always well taken care of. We keep our records current with your exact models and service plans, as well as your preferences for contact information. And at our large, dedicated Customer Care Centre located at our headquarters in Vaughan, Ontario our expert staff is ready to handle your needs. We believe all our customers deserve this type of personal care – a new standard of service unmatched in the industry.